Jumat, 22 April 2011

Front Desk Supervisor Resume

Resume is an important marketing tool. Drafting a good resume is essential to advertise yourself in the best way. This front desk supervisor resume provides guidelines towards creating a professional front desk supervisor resume. You will learn more on how to organize and present your information in a standard format. Feel free to use this sample as a reference guide.

A front desk supervisor plays a significant role in the successful and smooth operation of a hotel. Front desk supervisor monitors the staff that is engaged in assisting hotel guests. Front desk supervisor involves in the process of hiring and training staff employees and takes full charge of the front desk staff. The ultimate goal of a front desk supervisor is to ensure guest satisfaction.

This below resume example will provide all the guidelines of drafting a perfect resume sample.

Sample Front Desk Supervisor Resume

401 Bright wood Dr.
Glen Ellyn, IL 60312
Cell: 703-555-8975


Summary of Objectives:

Enthusiastic, pleasant, professional, and efficient front desk supervisor looking for a position to provide service in an efficient manner in a grand hotel

Core Competencies:

More that four years of experience in  providing guest service Ability to read and interpret operating, maintenance procedures and safety rulesAbility to speak and communicate in an efficient and professional mannerEffective customer service and interpersonal communication skillsOutstanding time management, presentation and organizational skillsFlexible, detail oriented with excellent problem solving skillsEducational Summary:

Bachelor’s degree in Hotel Management

University of Illinois in the year 1997

Work History:

The Grand Hotel, Illinois

June 2005 till date

Front Desk Supervisor

Responsible for greeting and servicing members in a friendly and professional mannerMonitors and promptly respond to member needsPerforms tasks of admitting members by scanning their membership cards and respond to messages regarding the account in an appropriate wayRespond  and transfer phone calls in a professional and timely mannerGreets walk-in prospective members and contact a Membership Advisor to assistAttend monthly department meetings as requiredReconcile membership accounts, balance bank accounts and make necessary corrections and voidsProvides assistance to the Department Head in maintaining daily and monthly department budget

Blooms International Hotel, Illinois

April 2001 to May 2004

Front Desk Supervisor

Performs tasks of monitoring and supervising daily operations of front desk operationHandles guest request, concerns and complaintsMonitor and oversee all personal on assigned shiftResponsible for handling all check in and check out proceduresEnsures accuracy of cashier functions like charge postings, balancing paper work and money handlingProvides guest service to all the guest in the hotel in a professional mannerResponsible for timely follow -up of request, complaints and questions related to guest servicePersonal Information:

Name: Marc R. RHOADES
Date of Birth: 23.05.1974

Employment Status: Full time

Relationship status: Married


Will be furnished upon request

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