Resume is an important marketing tool. Drafting a good resume is essential to advertise yourself in the best way. This front desk supervisor resume provides guidelines towards creating a professional front desk supervisor resume. You will learn more on how to organize and present your information in a standard format. Feel free to use this sample as a reference guide.
A front desk supervisor plays a significant role in the successful and smooth operation of a hotel. Front desk supervisor monitors the staff that is engaged in assisting hotel guests. Front desk supervisor involves in the process of hiring and training staff employees and takes full charge of the front desk staff. The ultimate goal of a front desk supervisor is to ensure guest satisfaction.
This below resume example will provide all the guidelines of drafting a perfect resume sample.Sample Front Desk Supervisor ResumeMarc R. RHOADES
401 Bright wood Dr.
Glen Ellyn, IL 60312
Cell: 703-555-8975Email:firstname.lastname@example.orgSummary of Objectives:
Enthusiastic, pleasant, professional, and efficient front desk supervisor looking for a position to provide service in an efficient manner in a grand hotelCore Competencies:More that four years of experience in providing guest service Ability to read and interpret operating, maintenance procedures and safety rulesAbility to speak and communicate in an efficient and professional mannerEffective customer service and interpersonal communication skillsOutstanding time management, presentation and organizational skillsFlexible, detail oriented with excellent problem solving skillsEducational Summary:Bachelor’s degree in Hotel ManagementUniversity of Illinois in the year 1997Work History:
The Grand Hotel, Illinois
June 2005 till date
Front Desk SupervisorResponsible for greeting and servicing members in a friendly and professional mannerMonitors and promptly respond to member needsPerforms tasks of admitting members by scanning their membership cards and respond to messages regarding the account in an appropriate wayRespond and transfer phone calls in a professional and timely mannerGreets walk-in prospective members and contact a Membership Advisor to assistAttend monthly department meetings as requiredReconcile membership accounts, balance bank accounts and make necessary corrections and voidsProvides assistance to the Department Head in maintaining daily and monthly department budget
Blooms International Hotel, Illinois
April 2001 to May 2004
Front Desk SupervisorPerforms tasks of monitoring and supervising daily operations of front desk operationHandles guest request, concerns and complaintsMonitor and oversee all personal on assigned shiftResponsible for handling all check in and check out proceduresEnsures accuracy of cashier functions like charge postings, balancing paper work and money handlingProvides guest service to all the guest in the hotel in a professional mannerResponsible for timely follow -up of request, complaints and questions related to guest servicePersonal Information:Name: Marc R. RHOADES
Date of Birth: 23.05.1974Employment Status: Full timeRelationship status: MarriedReference:Will be furnished upon request