Senin, 25 April 2011

Call Center Supervisor Resume

Here, we have given one resume sample for the position of call center supervisor. This sample will help you in building your own resume for your job application. It contains all the skills and responsibilities of this position. It also provides some tips and techniques for writing supervisor resume. If you are applying for this position, then please feel free to customize this sample while writing your resume.

This sample is free. We hope it will work well and fulfill all your requirements.

Andrew Hall
045, New Island Street, Houston, TX- 452718, Cell- 369258741


Highly qualified and skilled management professional with excellent communication skills willing to work on the position of call center supervisor in an organization where I will gent an opportunity to utilize my knowledge

Summary of Qualification:

Diligent and skilled professional with more than 12 years of experience of the field, strong written and oral communication skills, excellent management and administration knowledge, strong managerial skills, other Core Competencies are:

Strong Leadership SkillsExcellent Organization and Presentation SkillsExcellent Supervising SkillsSelf-motivated and Good Motivator

Relevant Experience:

Company Name, Place
Duration- From 20xx to Present
Call Center Supervisor

Handled all the duties and responsibilities assigned to the call center supervisor position efficiently, these are given below:

Mainly responsible for working in outbound as team leader and handling a team of 15 employees successfullyHandling and supervising all the work and activities of the team membersProviding training and support to the employeesResponsible for solving all the problems and queries of this supervisor position

Company Name, Place
Duration- From 20xx to 20xx
Call Center Supervisor

Served call center supervisor position successfully and handled all the duties assigned to this position, these duties are as follows:

Responsible for handling a team of 20 employees and supervising their work successfullyHandled all team members’ problems and queries successfully and provided solutions to their problemsProvided technical support to the team membersResponsible for motivating employees and team members to meet company’s goals and customer satisfaction

Company Name, Place
Duration- From 19xx to 20xx
Customer Care Representative

Worked as a customer care representative and handled all the assigned duties of this position, these are mentioned below:

Handled all the clerical duties and activities of the organization like- answering phone calls and mails, completing other computer related activities, communicating with customers to understand their queries and problemsResponsible for compiling and keeping records of important files and documents

Technical Skills:

Highly proficient in computer operationsStrong Knowledge of MS Office (Excel, Word, PowerPoint) and other Call Center SystemsInternet Proficiency

Educational Qualification:

Bachelor’s Degree of Arts in Communication Skills from Georgia University in 19xxDiploma in Business Administration from City Business Institute in 19xx


Available upon request

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