Minggu, 13 Maret 2011

Customer Service Engineer Resume

Resume is a brief account of the skills, professional experience and qualifications. Your resume should demonstrate your abilities to handle certain roles of the applied position. This customer service engineer resume highlights the credentials and responsibilities, clearly and effectively. This sample will help you to draft a resume that sets you apart from other applicants.

Customer service engineer provides technical service for the products and service of the organization. A customer service engineer coordinates with product sales engineer to identify the problems. Some of the tasks of a customer service engineer include installation and maintenance of the supplied product.

Feel free to follow the guidelines in this resume. This sample will help you to gain perfection in the art of writing resume.

Sample Customer Service Engineer Resume

Annie Smith

69 N. Grant Street, Mid Lake City, California 84301

Cell :( 988) 598-1331

Email: annie.smith@anymail.com

Career Objectives:

Seeking the position of a customer service engineer to utilize my experience in addressing critical technical issues and provide best service in a renowned organization.

Core Competencies:

Extensive knowledge of electrical and mechanical proceduresComprehensive knowledge of customer service principles and practicesPossess excellent problem solving and analytical skillsExcellent communicator, both in verbal and writtenSkilled in developing and maintaining good relationship with customersPossess excellent project management and file management skillsAbility to work under pressure and meet tight deadlines

Professional Experience:

ASL Services, California

June 2005 till date

Customer Service Engineer

Perform the tasks of providing detailed technical documentation of the productResponsible for installation and commissioning of supplied productAssign the tasks of conducting technical training for end- user related to the operating of systemResponsible for diagnosing, troubleshooting and repairing equipment and systemHandle the tasks of answering customer questions regarding the technical capabilities of products or servicesGuide technicians by giving technical recommendations on the maintenance of the productAssist sales representatives in giving sales presentations to customers

Structural Solutions Inc, California

April 2001 to May 2004

Customer Service Engineer

Handle the tasks of responding to customer complaints on product serviceIdentify, evaluate and implement solution to achieve customer satisfactionResponsible for installing the equipment and reviewing findings to determine the technical solutionAssign responsibilities of offering customer training for the assigned productPerform tasks of repairing, testing and maintaining equipmentHandle responsibilities of monitoring performance of the product and maintaining product manualsProvide customers with regular feedback and reports on their service requestsReport common complaints of customers to top management to address the situation for future reference

Educational Summary:

Achieved diploma in electronics and communications

University of California in the year 1997

Personal Information:

Name: Annie Smith

Date of Birth: 23.05.1974

Employment Status: Full time

Relationship status: Married

Reference:

Will be furnished upon request

3 komentar:

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