Customer Service Assistant Resume

This is a customer service assistant resume sample. This sample of resume will help you in preparing a strong and optimized resume for the post of customer service assistant. It will provide you some tips and techniques that will help you in writing your own resume.

This sample is free. Please feel free to customize it while writing your resume. We hope that this will work well for you and help you in getting your desired position.

Christopher Moore
09, New Island Rd., Brooklyn, New York
Cell- 203040189
christopher@yahoo.com

Objective:

Highly qualified and skilled professional with the outstanding knowledge of customer service management now seeking a great opportunity of working as a customer service assistant to utilize my skills and knowledge of the field

Professional Skills:

Excellent written and oral communication skillsKnowledge of customer service managementExcellent leadership skillsEnjoy working in team environmentGood presentation and organization skillsExcellent interpersonal skills

Work Experience:

City Electronics, Brooklyn
Customer Service Assistant
From 2005 to present

Working on the position of Customer Service Assistant and responsible for all these duties and work: mainly responsible for assisting the business development manager and customer service manager, provide help and support to the sales and marketing department, responsible for communication with the customers, responsible for answering all the queries and problems of the customers, responsible for arranging events and programs for the marketing of the products

Key Achievements:

Provided excellent service to the customersDeveloped and implemented new sales and marketing strategy

Global Sales and Marketing, Brooklyn
Customer Service Assistant
From 2000 to 2005

Worked as a Customer Service Assistant with the main responsibility of assisting the marketing department of the company, provided help and support to the customer service manager, responsible for accepting orders and inquiries from the customers and answering to them, responsible for responding to the routine inquiries from the customers about the products, provided all reports to the customer service manager, maintained a good rapport with the customers, arranged seminars and shows for launching products and services

Key Achievements:

Increased sale by 30%Arranged new programs and events to promote the products

Computer Skills:

Highly proficient in using computerKnowledge of MS Office and Internet

Education:

Bachelor’s Degree of Business Administration in Marketing from New Business School, Brooklyn in 2000