Hotel Front Desk Manager Resume

Writing resume is vital in the process of job search. It is good to learn the style, content and layout of writing resume. A lot of information has been provided on various sites on effective resume writing. This hotel front desk manager resume contains ample information to help you out in the process of generating effective resume.

A hotel front desk manager monitors, supervises and manages the activities of front office staff. Hotel front office manager looks after transport, concierge and luggage service of the hotel. Typical responsibilities of a hotel front desk manager includes assigning duties to front desk staff, hiring staff, handling guest request, and ensuring a pleasant service to the guest.

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Sample Hotel Front Desk Manager Resume

Annie B. GATOR
143 Gator Drive
Gainesville, Fl 32608
Cell: 355-555 – 1111

Email:annie@example.com

Summary of Objective:

To gain the position of a hotel front desk manager and manage front desk staff of the hotel ensuring highest standard of service and the best guest service in a luxurious hotel.

Summary of Skills:

Extensive working knowledge of hotel service and facilitiesAbility to communicate efficiently and in a warm and positive mannerPossess excellent interpersonal and front office management skillsDetail oriented with outstanding organizational and leadership skillsGood supervisory skills and has the ability to handle multiple tasksProfessional Experience:

Star Cuisine Hotel, Florida

June 2005 till date

Hotel Front Desk Manager

Responsible for managing the daily activities of front desk staff to ensure quality service of the hotelHandle the tasks of providing assistance in all areas of guest servicesPerform responsibilities of hiring, training, evaluating, counseling, scheduling and supervising the daily activities of front desk staffConduct staff meetings including reviewing of hotel standards, departmental procedures and operating issuesPrepare work schedules for staff to ensure adequate coverage and effectively control labor costsHandle the tasks of managing resolution of guest complaints

Astron Park Plaza, Florida

April 2001 to May 2004

Hotel Front Desk Manager

Supervise and monitor front desk staff and ensure that the established procedures are completed in accordance the policies and procedures of the hotelDirect and train front desk staff and operators and assist in new-hire and on-going training sessionsResponsible for supervising 200 room service of the hotelPrepare weekly work schedules, perform employee evaluations, handle disciplinary issues, and terminating inefficient staffEnsure that corrective actions are taken immediately for all guest complaintsResponsible for key control and maintain procedures for guest security, emergencies, hotel accounting, credit control, and handling of financial transactionsEducational Summary:

Achieved bachelor’s degree in Hotel Management

University of Florida in the year 1997

Personal Information:

Name: Annie B. GATOR
Date of Birth: 23.05.1974

Employment Status: Full time

Relationship status: Married

Reference:

Will be furnished upon request