Front Desk Supervisor Resume

Resume is an important marketing tool. Drafting a good resume is essential to advertise yourself in the best way. This front desk supervisor resume provides guidelines towards creating a professional front desk supervisor resume. You will learn more on how to organize and present your information in a standard format. Feel free to use this sample as a reference guide.

A front desk supervisor plays a significant role in the successful and smooth operation of a hotel. Front desk supervisor monitors the staff that is engaged in assisting hotel guests. Front desk supervisor involves in the process of hiring and training staff employees and takes full charge of the front desk staff. The ultimate goal of a front desk supervisor is to ensure guest satisfaction.

This below resume example will provide all the guidelines of drafting a perfect resume sample.

Sample Front Desk Supervisor Resume

Marc R. RHOADES
401 Bright wood Dr.
Glen Ellyn, IL 60312
Cell: 703-555-8975

Email:marc@anymail.com

Summary of Objectives:

Enthusiastic, pleasant, professional, and efficient front desk supervisor looking for a position to provide service in an efficient manner in a grand hotel

Core Competencies:

More that four years of experience in  providing guest service Ability to read and interpret operating, maintenance procedures and safety rulesAbility to speak and communicate in an efficient and professional mannerEffective customer service and interpersonal communication skillsOutstanding time management, presentation and organizational skillsFlexible, detail oriented with excellent problem solving skillsEducational Summary:

Bachelor’s degree in Hotel Management

University of Illinois in the year 1997

Work History:

The Grand Hotel, Illinois

June 2005 till date

Front Desk Supervisor

Responsible for greeting and servicing members in a friendly and professional mannerMonitors and promptly respond to member needsPerforms tasks of admitting members by scanning their membership cards and respond to messages regarding the account in an appropriate wayRespond  and transfer phone calls in a professional and timely mannerGreets walk-in prospective members and contact a Membership Advisor to assistAttend monthly department meetings as requiredReconcile membership accounts, balance bank accounts and make necessary corrections and voidsProvides assistance to the Department Head in maintaining daily and monthly department budget

Blooms International Hotel, Illinois

April 2001 to May 2004

Front Desk Supervisor

Performs tasks of monitoring and supervising daily operations of front desk operationHandles guest request, concerns and complaintsMonitor and oversee all personal on assigned shiftResponsible for handling all check in and check out proceduresEnsures accuracy of cashier functions like charge postings, balancing paper work and money handlingProvides guest service to all the guest in the hotel in a professional mannerResponsible for timely follow -up of request, complaints and questions related to guest servicePersonal Information:

Name: Marc R. RHOADES
Date of Birth: 23.05.1974

Employment Status: Full time

Relationship status: Married

Reference:

Will be furnished upon request

Hotel Front Desk Manager Resume

Writing resume is vital in the process of job search. It is good to learn the style, content and layout of writing resume. A lot of information has been provided on various sites on effective resume writing. This hotel front desk manager resume contains ample information to help you out in the process of generating effective resume.

A hotel front desk manager monitors, supervises and manages the activities of front office staff. Hotel front office manager looks after transport, concierge and luggage service of the hotel. Typical responsibilities of a hotel front desk manager includes assigning duties to front desk staff, hiring staff, handling guest request, and ensuring a pleasant service to the guest.

Below is a template resume that help you to build ideas for creating a unique sample.

Sample Hotel Front Desk Manager Resume

Annie B. GATOR
143 Gator Drive
Gainesville, Fl 32608
Cell: 355-555 – 1111

Email:annie@example.com

Summary of Objective:

To gain the position of a hotel front desk manager and manage front desk staff of the hotel ensuring highest standard of service and the best guest service in a luxurious hotel.

Summary of Skills:

Extensive working knowledge of hotel service and facilitiesAbility to communicate efficiently and in a warm and positive mannerPossess excellent interpersonal and front office management skillsDetail oriented with outstanding organizational and leadership skillsGood supervisory skills and has the ability to handle multiple tasksProfessional Experience:

Star Cuisine Hotel, Florida

June 2005 till date

Hotel Front Desk Manager

Responsible for managing the daily activities of front desk staff to ensure quality service of the hotelHandle the tasks of providing assistance in all areas of guest servicesPerform responsibilities of hiring, training, evaluating, counseling, scheduling and supervising the daily activities of front desk staffConduct staff meetings including reviewing of hotel standards, departmental procedures and operating issuesPrepare work schedules for staff to ensure adequate coverage and effectively control labor costsHandle the tasks of managing resolution of guest complaints

Astron Park Plaza, Florida

April 2001 to May 2004

Hotel Front Desk Manager

Supervise and monitor front desk staff and ensure that the established procedures are completed in accordance the policies and procedures of the hotelDirect and train front desk staff and operators and assist in new-hire and on-going training sessionsResponsible for supervising 200 room service of the hotelPrepare weekly work schedules, perform employee evaluations, handle disciplinary issues, and terminating inefficient staffEnsure that corrective actions are taken immediately for all guest complaintsResponsible for key control and maintain procedures for guest security, emergencies, hotel accounting, credit control, and handling of financial transactionsEducational Summary:

Achieved bachelor’s degree in Hotel Management

University of Florida in the year 1997

Personal Information:

Name: Annie B. GATOR
Date of Birth: 23.05.1974

Employment Status: Full time

Relationship status: Married

Reference:

Will be furnished upon request

Hotel Front Desk Assistant Resume

It is necessary to know the purpose of writing resume before starting the real process of writing. Resume is the single source where employer gets in touch with the employee or vice versa. It is not that easy to master the art of writing effective resume without knowing the components and ways of organizing the information. This hotel front desk assistant resume will help you to get a clear picture of effective resume writing.

A hotel front desk assistant works in a hotel industry. The responsibility of a hotel front desk assistant is to assist the front desk manager in handling day-to-day activities of front desk staff. A hotel front desk assistant plays a significant role in smooth and efficient running of the hotel.

With all the easy and effective tips in this sample, writing a catchy resume will no longer be a tedious task.

Sample Hotel Front Desk Assistant Resume

Annie Smith

69 N. Grant Street, Mid Lake City, California 84301

Cell: 988-598-1331

Email: annie.smith@anymail.com

Summary of Objective:

To gain the position of a hotel front desk assistant in a luxurious hotel that will enable me to display my skills and experience in an efficient way.

Core Competencies:

Extensive knowledge of hotel service and managementIn-depth knowledge of front office service pertaining to hotel industryAbility to communicate well in English, both in oral and writtenKnowledge of basic computer applications like Microsoft Word processor, Spreadsheet and the InternetAbility to work cooperatively with colleagues and management staff

Professional Experience:

Hotel De Nates, California

June 2005 till date

Hotel Front Desk Assistant

Responsible for welcoming guests and keeping apprised of services and amenities to  accommodate guests in an effective mannerHandle the tasks of providing detailed information on hotel facilities and operating hoursNotify housekeeping staff of all special requests, late checkout and room changesPerform responsibilities like room reservations, renewals, check-outs/check-ins, changes and cancellationsResponsible for proper administration of keys and cash handling in according with cashiering and credit policiesConduct room inspections to ensure adherence to quality standard for cleanliness and proper preventative maintenanceProvide support to other departments as required

Pavillion Hotel, California

April 2001 to May 2004

Hotel Front Desk Assistant

Perform the tasks of maintaining an inventory of vacancies, reservations and room assignmentsResponsible for registering arriving guests and assign rooms as per their requirementPerform the tasks of handling enquiries regarding hotel services and registration by telephone, letter or in personProvide information about services available and respond to guests’ complaints in a warm and cordial mannerHandle the tasks of compiling and checking daily record sheets, guest accounts, receipts and vouchers by using computerized or manual system

Educational Summary:

Achieved High School Diploma

University of California in the year 1997

Personal Information:

Name: Annie Smith

Date of Birth: 23.05.1974

Employment Status: Full time

Relationship status: Married

Reference:

Will be furnished upon request

Functional Administrative Resume

This is a functional administrative resume. A functional resume gives a quick glance to employer on the skills and abilities of a professional a company is looking for. These types of resume are helpful for the person who has not consistence working experience or for an entry-level candidate. Here is a good sample functional administrative resume. Take a look on the given resume sample and customize your resume for getting into a reputed company to enhance your skills.

Catherine William
City, State
3rd Golden, Street
Home: 141-233-3413
Cell: 134-999-9339
E-mail Address

Profile:

A highly talented and experienced functional administrative with broad knowledge in maintaining accounts and providing exemplary service to staff and clients. Proficient in organizing trainings and programs in the company. Proven track record in handling assigned tasks successfully.

Area of Expertise:

Positive ThinkingComputer OperationAccounting ManagementStrong Communication SkillsEfficient Motivator and Coordinator

Professional Skills:

Administrative Support

Assisted executives and managers in planning and staffing processHandled documents and prepared reports and presentation under the supervision of executive for projectsPrepared accounts, budgets and statistic reportsDelivered and mailed the necessary correspondence to desired person/employeeResponsible for organizing meetings, seminars and training sessions

Supervisory Skills

Responsible for assessing the reports and documents prepared by juniorsGuided junior administrative and clerks in the use of new techniquesTrained administrative staff and supervised in maintaining databaseProvided guidance to front desk staff for effective workingScheduled meetings and programs for getting tasks accomplishment reports

Reception and Coordinating Skills

Attended calls and solved customers problems on phones and mailsAssisted HR management in recruitment process on phonesScheduled meetings with potential clientsResponsible for making arrangements for traveling and business visits of an employeeHandled myriad assigned duties responsibly

Computer Skills

Prepared documents and records in Excel sheetAssisted senior in preparing power point slides for presentationsResponsible for updating records in tally and other applicationsCustomized policies and other necessary information and converted into webpage

Employment History

Galaxy Company, Place, 2006-PresentExcellence technologies, Place, 2003-2006XYZ Company, Place, 2001-2003

Education:

Bachelors in Business Administration, name of University, Year